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Dimplex Dumfries Chrome Inset Electric Fire | DMF20CH

Glen Dimplex IrelandSKU: 5011139078728

Ex-Display Model
Sold out
Regular price €699.00
Click & Collect
Nationwide Delivery

Description

Dimplex Dumfries Chrome Inset Electric Fire | DMF20CH

The Dimplex Dumfries inset electric fire features the unique Optiflame 3D flame technology, creating a realistic and captivating three-dimensional flame effect that can be enjoyed with or without heat. Available in chrome finish, its classic design complements a wide range of Irish interiors. This unit is an ex-display model, available at a reduced price.

Key Features

  • Unique Optiflame 3D flame effect with adjustable brightness
  • Choice of flame colour, blue for cool ambience or deep orange for a warm glow
  • 2kW heat output with two heat settings
  • Flame effect operates independently of heat, usable year-round
  • Choice of fuel bed, coals, logs, crystals or pebbles
  • LED lighting with downlight and fuel bed lighting option
  • Thermostat and runback timer
  • Easy-to-use remote control and manual controls
  • Chrome finish

Why Choose the Dimplex Dumfries?

The Optiflame 3D technology delivers one of the most realistic electric flame effects available, with the flexibility to customise flame colour, brightness, and fuel bed to suit your mood and interior. As an electric fire, it requires no chimney, no flue, and no gas supply, making it an ideal solution for rooms without a traditional fireplace opening. The flame effect can be used independently of the heat throughout the year.

Technical Specifications

Feature Specification
Brand Dimplex
Model Dumfries
SKU DMF20CH
Type Inset electric fire
Flame Technology Optiflame 3D
Heat Output 2kW (two settings)
Controls Remote control and manual
Finish Chrome
Weight 30kg

Shipping & Delivery

Ganly's offers both home delivery and Click-and-Collect options.

Home Delivery

Delivery Type Cost Notes
Local Delivery €15 Within 20km of Athlone, Mountbellew & Longford
Small Items €9.95 1–4 working days, nationwide
Medium / Large Items €29.95 3–10 working days, nationwide
Bulky / Oversized €49.95 3–10 working days, nationwide

We have partnered with DPD to provide fast and secure delivery anywhere in Ireland and Northern Ireland. To track your DPD parcel, click HERE.

DPD delivery covers all of Ireland and Northern Ireland for €9.95 up to 31kg. Excluding bulky and oversized items, we do not charge extra for multiple items shipping to the same address.

Please allow 1–4 working days for standard delivery. Large items, pallets, and bulky or oversized items can take up to 10 working days. Items that are special order from the manufacturer may take longer. You will be notified if there is an extended delivery time on any item you purchase.

We will notify you by email once your order has been dispatched and provide a tracking number so you can track your order. Our delivery drivers will call you approximately one hour before delivery. A signature is required on all deliveries.

Click-and-Collect

Any item ordered online can be collected from any Ganly's store. Simply choose the "Collect In-Store" option at checkout and select your preferred store, date, and time. We will have the item ready for you as quickly as possible.

Click-and-Collect orders do not incur a delivery charge. You will receive an email confirming when your item is ready for collection. Please bring a printed or digital copy of your order confirmation when collecting.

Order Processing & Shipping

We process orders 6 days a week, all year round, excluding bank holidays and public holidays. Our courier partners collect orders at 3pm Monday to Friday. Orders placed on Friday after 3pm will be collected the following Monday.

Please check the contents of your package on arrival. If any items are damaged during shipment, notify us immediately upon opening the package and retain all packaging materials.

Damages & Returns

When you purchase online, you have a statutory right to return a product (other than perishable goods) within 14 days of delivery (cooling-off period). We can amend or cancel an order up until it is dispatched. If the order has already been dispatched, you may return the product for a refund, excluding return delivery costs. If a product is damaged or faulty, please contact us and we will arrange a replacement or refund.

Please Note: We will not be liable for any failure to perform, or delay in performance of, any of our obligations under a contract caused by events outside our reasonable control (Force Majeure). This includes, without limitation: strikes, civil commotion, riot, invasion, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic, or the impossibility of using public or private transport or telecommunications networks.

Contact Us
Phone: 090 643 5300
Email: info@ganlys.ie

Ganly's Returns — 3 Easy Ways

Step 1 — Return In-Store
Bring a copy of your emailed receipt along with the item to any Ganly's store for an exchange or refund.

Step 2 — Post or Courier
Send the item back via post or courier, including your order number and a contact phone number. Once we receive the item in its original condition, we will contact you to arrange your refund or exchange. If the item is not returned in full merchantable quality with original packaging, a discounted refund may apply.

Step 3 — We Collect It
Call us on (090) 643 5300 and we will arrange a courier collection from your address. This service costs €9.00, which will be deducted from your refund or exchange amount. Available for addresses within the island of Ireland only.

please note for pallet returns a pallet collection fee of €49.95 will be charged

Return Address:

Ganly's Athlone
Roscommon Road,
Athlone,
Co. Westmeath
N37 K303

Phone: (090) 643 5300
Email: info@ganlys.ie

Please Note: Refunds exclude delivery charges. All items must be returned in their original condition, including manufacturer's packaging, tags, documentation, and any accessories. Items must be returned within 14 days of receiving your order.

Returns Policy

When you make an online purchase you have a statutory right to return goods up to 14 days after receiving your order: this is the cooling off period. For our full Returns Policy

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

We ensure secure processing of your payment information and do not retain or have any access to your credit card details.

Product Questions & Answers

Will the Dimplex Dumfries DMF20CH fit an existing fireplace?

The Dumfries measures 613mm high × 517mm wide × 202mm deep and is designed to fit many common fireplace openings. It can be installed with its metal spacer or fully inset after the spacer is removed. When fitting it into an existing chimney, Dimplex recommends having the chimney cleaned and sealing the flue to prevent draughts and heat loss. Always measure the opening before ordering

Can I use the Optiflame 3D flame effect without turning on the heat?

Yes. The Optiflame 3D effect operates independently, allowing the fire to be enjoyed throughout the year without producing heat. Customers can select three flame-brightness levels or a pulsing effect, add a coloured flame accent and adjust the fuel-bed lighting. Coal, log and crystal fuel-bed materials are supplied and can be arranged to create a preferred look

How much heat does the Dimplex Dumfries produce, and does it need to be hard-wired?

The Dumfries is sold as an up-to-2kW electric fire; its manual specifies approximately 1kW on low heat and 1.8kW maximum continuous output at 240V. It includes electronic temperature control from 18°C to 30°C and a timer adjustable from 30 minutes to eight hours. It plugs into a standard 13A/240V socket, so it does not normally require hard-wiring. Extension leads and multi-plug adaptors are not recommended

Can Ganly’s help me choose the right product?


Yes. Ganly’s experienced team can provide product advice, check specifications and help you choose the right option for your home, trade or DIY project. Contact Ganly’s online, by phone or visit your nearest store for assistance. contact us on 090 643 5300 or info@ganlys.ie

What is Ganly’s returns policy for online orders?

Online orders from Ganly’s can be returned within 14 days of delivery. Products must be returned in their original condition with all packaging, accessories and documentation. Return delivery charges may apply unless the product is faulty or damaged

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